Help Desk

Filter Bar not showing on shortcode

  • Posts: 11 Topics: 16
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    I just updated to the latest version of the Filter Bar and the drop-down options under “View As” is not showing up on the pages where I’m using a calendar shortcode.

    Posts: 6503
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    Hi Miriam

    Unfortunately, Filter Bar does not work with shortcodes.

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    You can suggest it it http://tribe.uservoice.com.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    Posts: 11 Topics: 16
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    Then whatever is appearing above Shortcodes isn’t showing the drop-down view under “View As”. If it’s not technically called the Filter Bar, it’s what you programmed to appear in that place.

    Posts: 6503
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    Hello Miriam

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?ย  I am wondering if you might have a plugin or theme conflict.ย 

    We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

    Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

    Also, double check for any other updates available (Dashboard ยป Updates).ย 

    Can you respond also with your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Please let me know if the issue still persists after these tests.

    Thanks
    Courtney ๐Ÿ™‚

    Posts: 11 Topics: 16
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    I put it on a testing server and finally figured out what plugin is causing the issue – The Events Calendar: Filter Bar plugin.

    Posts: 11 Topics: 16
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    I also just checked the box for automatically sharing system information with you.

    Posts: 6503
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    Hi Miriam

    Our plugins are tested with each other to avoid these conflicts. It is possible, but I haven’t been able to reproduce it nor have we had conflict reports yet from others. That said, when you run Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ and no other plugins except ours, does it work?

    Thanks
    Courtney ๐Ÿ™‚

    Posts: 11 Topics: 16
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    I tried that before and it still doesn’t resolve the issue. I’ll show
    you: http://staging.hearitthere.flywheelsites.com/

    Miriam


    Miriam Schroeder Paska
    President & Digital Strategist
    Village Green Consulting LLC
    DC: (240) 292-9639 NY: (518) 428-9811
    Connect with me on LinkedIN

    Posts: 6503
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    Hi Miriam

    We aren’t able to access the staging site. It has a maintenance mode login requirement. Are you able to share that with us privately? You’ll need to reply at the forum link https://theeventscalendar.com/support/forums/topic/filter-bar-not-showing-on-shortcode/ (not via email) to mark the thread as private.

    Thanks
    Courtney ๐Ÿ™‚

    Posts: 11 Topics: 16
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    Posts: 6503
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    This reply has been marked as private.
    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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    Posts: 6228 Topics: 17
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    Hi Miriam!

    I’m sorry this thread is already closed. I just wanted to share with you that a new maintenance release (for the Week of 5 March 2018) is out, including a fix for this issue ๐Ÿ™‚

    Find out more about this release โ†’ https://theeventscalendar.com/maintenance-release-week-5-march-2018/

    Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up and we’ll be happy to help

    Best,
    Victor

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