Few minor issues…

Home Forums Calendar Products Events Calendar PRO Few minor issues…

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1381418
    jonathan-no
    Participant

    Hi everyone

    Having a couple of issues with this plugin.

    Firstly, using the Pro Calendar widget, but when clicking a date in the future it only shows posts and not events. Now this might by my own coding because it is using the default-template.php in which I have some conditional stuff:

    if(is_tax()) {
    show loop for event categories
    } elseif(is_singular('tribe_events')) {
    show single event content
    } else {
    show stuff for the dates
    }

    and in the 3rd bit, the ‘show stuff for dates’, it’s just the standard WP loop because I thought the plugin may treat this bit like an archive and just show events for that date, so do I need a query with any specific arguments in there?

    And secondly, I have just noticed that any pages on the site which has anything to do with the events, such as home page events feed, main events page, single event etc.. that the site logo in the footer is missing and text formatting in the footer has also changed, both of which are pulled in from ACF fields in an Options screen, so this must be conflicting? but how?
    The image URL for the logo seems to have changed in the source to just a number (like the object ID) but the field itself is set to return the URL not the object array.

    Thanks

    #1383213
    Cliff
    Member

    Hi, Jonathan.

    Sorry to be the bearer of bad news but we don’t provide troubleshooting of custom code, and what you’ve shared didn’t give me any immediate ideas. Additionally, we always aim for each thread to only have one issue in it. Please keep this in mind for the future.

    We don’t have other reports of such a conflict with ACF, but I can confirm that the /events pages (Month, List, Map, etc) are custom post type archive views for the tribe_events custom post type.

    I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    #1399535
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Few minor issues…’ is closed to new replies.