Home › Forums › Calendar Products › Events Calendar PRO › Fatal error: Class \'Tribe__Log__Admin\' not found.
- This topic has 3 replies, 2 voices, and was last updated 6 years, 5 months ago by Somer.
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November 7, 2017 at 11:58 am #1377222SomerParticipant
Updated core and all plugins and am now receiving this error then trying to go to the dashboard: Fatal error: Class ‘Tribe__Log__Admin’ not found in /plugins/the-events-calendar/common/src/Tribe/Log.php on line 59
Any tips on how to resolve this? I googled the class “Tribe__Log__Admin” and couldn’t find much documentation or similar issues.
November 8, 2017 at 10:14 pm #1378675Geoff B.MemberGood evening Somer and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the error message you are receiving.
I would love to help you with this topic.As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Secondly, by the sound of it, it looks like there is some type of conflict at play.
This is usually because of:- A conflict with another plugin
- A conflict with your WordPress theme
- A template customization for the Events Calendar that requires updating
When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.
A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.
The next step would be to go through our testing for conflicts procedure and let us know what you find out.
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
But, before you do that, there are 2 things I would advise:
- Make a backup of your database
- Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)
Let me know how that goes.
Geoff B.
November 30, 2017 at 8:36 am #1395860Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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