Fatal error: Call to undefined function tribe_is_week()

[ray popoola]

It seems that my side automatically updated to 3.10
Now there is a fatal error.

Question 1) Why does a unstable version is automatically updated?

I had to restore the whole site to a previous state.

Thanks for clarification
Ray

[Barry]

Hi Ray,

Our apologies first of all for the disruption.

Question 1) Why does a unstable version is automatically updated?

We always go to great pains to test new versions before releasing them and this was no exception – it’s definitely possible some things slipped through the net and of course that was not our intention – but we certainly wouldn’t want to trigger unnecessary problems.

That said, let’s take a look at this problem in more detail as it may not be a fault within our plugins.

Now there is a fatal error.

I don’t really have enough information to help you diagnose this just yet. Where is the problem happening (on which page) – is it the result of some custom code, do you know? Our full troubleshooting steps could help you to determine this.

tribe_is_week() has not been removed and is still available for use, so I’m particularly interested to learn about why this is happening (perhaps it is being called too early in the request, for example).

Could you also share your system information – in a private reply – to help build our picture of the issue? Thanks!

[ray popoola]

For now I have reestablished pre 3.10 on all plugins and will wait for a follow up or clear message.

Our website’s run on latest WordPress.
There is no custom code.
We use on that site Avada template (might be a cause)

That said. I think it is best to wait for an update on the template and deactivated auto update for tri.be’s plugins. As far as I remember the update of the public plugin caused the issue.

[Barry]

It’s possible the theme is the cause for sure, especially if they ship complete with customizations targeting The Events Calendar and Events Calendar PRO, which is quite possible here.

If you suspect that might be the case (and if, for instance, the problem disappears when you switch to a default, unmodified theme like Twenty Fifteen that strongly suggests it is the theme) then it probably is worth both connecting with the theme authors and waiting for an update on that count.

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Author]

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