Facebook Upgrade – white screen

[Karen]

Hello, I’ve imported the Facebook upgrade plugin which gave me the white screen of death. I’ve cleaned it out and deactivated it now. What’s the fix to use it or can you reimburse me please? I’m no expert (unfortunately) so I’m not too keen on messing about.
Thanks

[Geoff]

Hi Karen and so sorry for the trouble here with Facebook Events!

A white screen often means that there is a conflict with another plugin or the theme itself. I would suggest following the steps outlined in this article. If that does not work, then I would be happy to walk through these troubleshooting steps with you to see if we can pinpoint the issue.

However, if you’d prefer to refund instead, I totally understand and would be happy to process that for you.

Let me know how you would like to proceed and we can take it from there!

Thanks,
Geoff

 

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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