Events URL defaulting to most recently posted

[calendar12345]

When I add a recurring event, ALL of the events in my calendar seem to be linking to the new URL of the recurring event, and not the URL’s that were added originally. When I check the individual details of previous event listings, the URLs are the right ones. But the calendar itself isn’t following the links.

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

When you say that all of the events in your calendar seem to be linking to the new URL of the recurring event, do you mean ALL the events on your website, or only the events associated with that specific recurring events? Could you provide me an URL where the problem happens?

Also, could you share your System Information? That would help me understand the situation better.

Cheers,
Jeremy

[calendar12345]

Hi Jeremy,
Here is a link to our calendar of events.
https://meditateintoronto.com/calendar/ (https://meditateintoronto.com/calendar/)

As you will notice, all the events for August are now linking to a single event, the lunchtime meditation series. Even though some of the events are evening classes, morning classes, etc. If I go into the events app the link there is clearly the right one… the correct URL, but as you can see, the program is bypassing those correct URLs for some reason. This only seemed to happen after I entered some recurring events. If I delete ALL the lunchtime meditations, the calendar will now link ALL the events in August to the previous entered recurring event. Does my explanation make sense?
I am not a computer geek by any means… so am not familiar with lingo, etc. I am somewhat competent, but have only recently started to update our website. We have a fairly basic website, I think… we offer meditation classes, as you can see. So it doesn’t have any interaction with clients, i.e. no feedback, etc. I am the only one who has been updating the events calendar.
Thanks for any help you can provide!
Sandra

[Jeremy]

Hi Sandra,

Thank you for that clarification! It helps a lot. It’s the first time I come across that problem though. But be assured we’ll find the solution 🙂

First of all, could you share your System Information? (you may paste it in a “Private reply”). Also, did you (or someone else) modify some Events Calendar template files?

It would be important to go through the process of testing for conflicts. In case you haven’t done it yet, could you deactivate all your other plugins to see if that makes a difference? And then, could you switch to the default theme (Twenty Seventeen) and check again your calendar?

Thanks in advance,
Jeremy

[calendar12345]

Hi Jeremy,
I activated the share system info option so you can take a look.
When I deactivated all the plug-ins, all the formatting of the entire website was screwed up. How do I fix that?
Sandra

[calendar12345]

This reply is private.

[Jeremy]

This reply is private.

[calendar12345]

Here is the system info:

HOME URL
https://meditateintoronto.com
SITE URL
https://meditateintoronto.com
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
sandra lewis
EMAIL
[email protected]
INSTALL KEYS
events-calendar-pro = 7a30################################7eb9
WORDPRESS VERSION
4.9.8
PERMALINK STRUCTURE
https://meditateintoronto.com/%postname%/
PHP VERSION
5.6.37
PHP
max_execution_time = 120
memory_limit = 768M
upload_max_filesize = 128M
post_max_size = 128M
display_errors = 1
log_errors = 1
SERVER
Apache
SAPI
cgi-fcgi
PLUGINS
The7 Ultimate Addons for WPBakery Page Builder version 3.16.24 by Brainstorm Force(https://www.brainstormforce.com)
Akismet Anti-Spam version 4.0.8 by Automattic(https://automattic.com/wordpress-plugins/)
Autoptimize version 2.3.4 by Frank Goossens (futtta)(https://autoptimize.com/)
The7 Elements version 1.12.0 by Dream-Theme(http://dream-theme.com/)
Duplicate Post version 3.2.2 by Enrico Battocchi(https://lopo.it)
The Events Calendar PRO version 4.4.31 by Modern Tribe, Inc.(http://m.tri.be/20)
The7 Go Pricing – WordPress Responsive Pricing Tables version 3.3.12 by Granth(http://granthweb.com)
Google Captcha (reCAPTCHA) by BestWebSoft version 1.37 by BestWebSoft(https://bestwebsoft.com/)
Google XML Sitemaps version 4.0.9 by Arne Brachhold(http://www.arnebrachhold.de/)
Gutenberg version 3.6.2 by Gutenberg Team
Jetpack by WordPress.com version 6.4.2 by Automattic(https://jetpack.com)
The7 WPBakery Page Builder version 5.5.2.1 by Michael M – WPBakery.com(http://wpbakery.com)
PixelYourSite version 5.3.1 by PixelYourSite(http://www.pixelyoursite.com)
Really Simple SSL version 3.0.5 by Rogier Lankhorst, Mark Wolters(https://really-simple-plugins.com)
Redirection version 3.4 by John Godley(https://johngodley.com)
The7 Slider Revolution version 5.4.8 by ThemePunch(https://themepunch.com)
Social Share Buttons – SEO Optimized version 1.0 by spyrosli
SG Optimizer version 4.0.7 by SiteGround
The Events Calendar version 4.6.22 by Modern Tribe, Inc.(http://m.tri.be/1x)
The Events Calendar PRO Extension: Cleanup Recurring Events version 1.0.0 by Modern Tribe, Inc.(http://m.tri.be/1971)
Social Media and Share Icons (Ultimate Social Media) version 2.0.4 by UltimatelySocial(http://ultimatelysocial.com)
Yoast SEO version 8.0 by Team Yoast(https://yoa.st/1uk)
WP-Optimize version 2.2.4 by David Anderson, Ruhani Rabin, Team Updraft(https://updraftplus.com)
Smush version 2.8.0.1 by WPMU DEV(https://premium.wpmudev.org/)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
the7dtchild
MULTISITE
–
SETTINGS
schema-version = 4.6.22
recurring_events_are_hidden = exposed
previous_ecp_versions =
Array
(
[0] => 0
[1] => 4.5.2.1
[2] => 4.5.3
[3] => 4.5.8
[4] => 4.5.9
[5] => 4.5.10
[6] => 4.5.11
[7] => 4.5.12.2
[8] => 4.5.13
[9] => 4.6.1
[10] => 4.6.3
[11] => 4.6.4
[12] => 4.6.5
[13] => 4.6.8
[14] => 4.6.10.1
[15] => 4.6.13
[16] => 4.6.16
[17] => 4.6.19
[18] => 4.6.20.1
[19] => 4.6.21
)
latest_ecp_version = 4.6.22
last-update-message-the-events-calendar = 4.5.2.1
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = calendar
singleEventSlug = calendar
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
earliest_date = 2017-08-10 16:45:00
earliest_date_markers =
Array
(
[0] => 18575
)
latest_date = 2018-12-29 17:00:00
latest_date_markers =
Array
(
[0] => 29891
)
stylesheetOption = tribe
tribeEventsTemplate = default
tribeEnableViews =
Array
(
[0] => list
[1] => month
[2] => day
)
viewOption = month
tribeDisableTribeBar =
monthEventAmount = 7
enable_month_view_cache =
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 3
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
front_page_event_archive =
disable_metabox_custom_fields = show
pro-schema-version = 4.4.31
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 6
trash-past-events =
delete-past-events =
geoloc_default_geofence = 25
geoloc_default_unit = kms
tribe_aggregator_default_update_authority = retain
tribe_aggregator_default_csv_post_status = publish
tribe_aggregator_default_csv_category =
tribe_aggregator_disable =
WP TIMEZONE
America/Toronto
WP GMT OFFSET
-4
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
1
COMMON LIBRARY DIR
/home/kadampa3/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.7.19

********************

In answer to your question, the event was not a recurring event. However it doesn’t seem to matter… I have tried several times with different events, both recurring and one-time…

Thanks
Sandra

[Jeremy]

Hi Sandra,

Thanks for sharing your System Information 🙂

However I can’t see any obvious cause to your problem. So we need to keep investigating. You said your calendar seemed to work when you deactivated all the plugins and reverted to Twenty Seventeen: does it work with all other plugins deactivated and your normal theme? Does it work with all plugins activated and Twenty Seventeen?

Once you know for sure the problem comes from a plugin and not your theme, you might deactivate all your plugins and activate them one by one until you find out which one is in conflict with our plugin.

Ideally, you would do those tests on a staging environment. If you can’t use a staging site, then you may consider using a plugin like Plugin Detective and/or Health Check, each of which provide a troubleshooting mode that aims to ensure your site will continue to operate as normal for regular visitors.

Please let me know how it goes.

Cheers,
Jeremy

[calendar12345]

The thing is, Jeremy, this problem didn’t start until I downloaded the Pro Calendar. So it must have something to do with that. When I deactivated the plug ins before, I did as you suggested, and added them one at a time… each time, the calendar continued to work perfectly. When I changed back to our regular theme, that’s when the problem reoccurred. But it makes no sense for our theme to be the problem, does it?

Thanks,
Sandra

[calendar12345]

Now for some reason the events calendar is defaulting to a calendar page for each event, which shows a link to the actual booking form.
Check it out…
https://meditateintoronto.com/calendar/half-day-course-meditating-in-daily-life/ (https://meditateintoronto.com/calendar/half-day-course-meditating-in-daily-life/)

[calendar12345]

Hi again,
Can you explain why all the links in the calendar are now linking to the calendar itself and not to the page on the website?

[Jeremy]

Hi Sandra,

Thanks for the clarification. So it seems like there’s a conflict between our plugin and your theme.

Did it work normally before you contacted us? Could you make sure your theme is up-to-date?

If your website was working properly before the latest update of our plugin, you may downgrade our plugin to a previous version: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/ (until we figure out where the problem comes from exactly and how to fix it).

Also, I don’t understand why you have 2 calendar pages, which behave in 2 different ways:

• https://meditateintoronto.com/calendars/ (links are correct)
• https://meditateintoronto.com/calendar/ (links point to the latest event)

What do you mean by “all the links in the calendar are now linking to the calendar itself and not to the page on the website”? Could you send me a screenshot or give me more details?

Cheers,
Jeremy

 

 

 

[calendar12345]

Hi there,
It has been over a week and I have not received a reply to my latest query regarding this problem. Now all the events are just going to a calendar page and not to the link actually saved in each posting. Can you please help with this????

[calendar12345]

Hi Jeremy,
Sorry I DIDN’T see your latest reply. I don’t know why there are two calendars showing. When I go to pages in WP, it only shows one calendar page. So perhaps this is the problem? If so, how do I find and delete the extra calendar?
Regarding everything linking to a calendar page, here is an example:https://meditateintoronto.com/calendar/melodious-drum-prayers/

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