Events Ticket vs. Events Ticket Plus

[Lauren Britton]

We are creating a wordpress site using DIVI 3.0 and the Calendar Plug-in no eCommerce or WooCommerce at this time so perhaps Events Tickets add on with the Event Calendar Plug-in would suffice right? I would be able to add events in the Event Calendar but with the Event Tickets add on users can register and pay for a class which sends them over to PayPal to pay and sends my client an email that they registered correct? I would also be able to see how many registered per event using Events Tickets right? I just want to make sure that user can register and pay using that add on.

P.S. I like Events Tickets Plus because it has 24/7 support or you can send an email or chat to support and get an answer within one business day. That is important if something is not working right. With just the Event Tickets you just get access to a support forum and blog where you have to search through thousands of posts or tech documents right? I find that this kind of support is terrible because when I do a search in a support forum usually the search function does not work well and returns hundreds of articles that don’t pertain to your search at all.

Please advise on Events Tickets questions above and what sort of support it has. Can I email support with a specific question still?

[Cliff]

Hi, Lauren. Thanks for your interest in our plugin suite.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.

You could also Display a List of Attendee’s Events.

If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.

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Yes, having a paid license provides you with our paid support (Scope of Support / Terms) but our free users only post to each free plugin’s support forum.

Do note that we do have phone support: https://theeventscalendar.com/knowledgebase/phone-support/

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Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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