Events Ticket Plus – connection to Mailchimp and Receipts

[Katie]

Hello, I am very interested in Events Ticket Plus for a client of mine. I have a few questions before we buy:
1. Are we able to customize the information collected before the ticket is purchased (for example, we’d like to gather name, email, phone number and whether they need continued education credits or not.
2. Does the purchaser receive a receipt? We intend to use Paypal, so I would assume they would get a receipt through Paypal? Can we customize what it says?
3. Is there a way to link up the purchasers email so it automatically gets added to her mailchimp account?

Thank you!
Katie

[Nico]

Hi Katie,

Thanks for getting in touch with us and for considering our products for your projects 🙂

I’ll help you out deciding if our plugins are the right ones for the job:

1. Are we able to customize the information collected before the ticket is purchased (for example, we’d like to gather name, email, phone number and whether they need continued education credits or not.

Yes, this is possible via a feature we call attendee meta. This knowledge base gives an overview of how the feature works → Collecting attendee information.

2. Does the purchaser receive a receipt? We intend to use Paypal, so I would assume they would get a receipt through Paypal? Can we customize what it says?

Yes, customers will get a receipt sent by the e-commerce platform via email. Depending on the e-commerce plugin you use alongside Event Tickets Plus this might be slightly different. The available options are: WooCommerce, Easy Digital Downloads, WP-Ecommerce or Shopp. All of them are very popular plugins and take care of the cart, checkout process, payment, receipt, refunds, etc.

3. Is there a way to link up the purchasers email so it automatically gets added to her mailchimp account?

Not a feature of our plugin, but surely possible. For example if you use WooCommerce, there’s an integration available to do this: WooCommerce Mailchimp. Most probably there are solutions for the other e-commerce platforms. In any case, it’s something you can do using the e-commerce platform actions once the order is submitted.

Finally let me say that while we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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