Events – PROBLEMS AND WANT TO POSSIBLY UPGRADE

[George]

Thank you for this, I will review this information and post an update soon regarding it. In the meantime, do you have any thoughts or comments regarding what I wrote in my most recent reply?

— George

[Pinder]

Thank you, and I appreciate your help. Please let me know if I can provide you with any further information.

[George]

Thank you – one thing I’m noticing is that I still cannot see that CSS code I recommended in your theme’s style.css file → http://buffalohealthyliving.com/wp-content/themes/thegossip/style.css?

—

This does not mean that you did not add it via the Appearance > Editor screen – even if you added the code there, perhaps it’s not updating as a result of similar sorts of issues that are causing the Community Events issues too.

I’ve reviewed all of your system information and cannot spot anything out of place there, and so at this point, I would recommend doing the complete set of troubleshooting steps outlined in this article → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Check on the Community Events issues after EACH step in that process, and see if the behavior is different anywhere along the way.

If it is – let me know!

These steps may seem tedious when you see them described in the article, but I can assure that this process usually takes only a few minutes to go through.

Thank you,
George

[Pinder]

You say you do not see the css code there, but the code you sent me shows that it is there. I have no idea what to do. If I give you access to my site can you add it for me?

[Pinder]

The snippet is there. See

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.new-organizer:last-of-type .organizer {
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[George]

Hey @Pinder,

The file I originally checked, the one that is being pulled onto your page, does not have the code. This actually could reveal a deeper problem at play here.

See this version of the file:

http://buffalohealthyliving.com/wp-content/themes/thegossip/style.css?ver=4.3.1

That’s the version being loaded on the Community Events page. Your custom CSS is not showing there.

However, now look at the “raw” version of that file, without the ?ver parameter:

http://buffalohealthyliving.com/wp-content/themes/thegossip/style.css

In this version, your custom CSS is showing up.

That is odd behavior – I’m sorry about the trouble resulting from this.

I would still recommend the steps I recommended in the reply above. And also, just to note this, I appreciate your willingness to let us log into your site – however, we cannot log into customer sites for any reason, so please do not post any login credentials on this forum.

Thank you!
George

[Pinder]

Fixed!Thank you!

[George]

Great! Any chance you could post exactly what you did to get things to start working again?

— George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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