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- This topic has 5 replies, 2 voices, and was last updated 6 years, 9 months ago by Nick.
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July 4, 2017 at 6:26 am #1315832NickParticipant
My events at http://www.ieee-ukandireland.org/events/ is showing as 404 – page not found
July 4, 2017 at 6:59 am #1315846CourtneyMemberHi Nick
Hello
Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I am wondering if you might have a plugin or theme conflict. Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates).
Also, when you go to Events » Settings » General » Events URL slug, what is entered in this location?
Finally, can you review https://theeventscalendar.com/knowledgebase/permalinks-best-practices/ and save changes at Settings » Permalinks, even if you don’t make any changes? This can refresh the permalinks structure if that is the conflict.
Please let me know if the issue still persists after these tests.
Thanks
Courtney 🙂July 4, 2017 at 7:18 am #1315855NickParticipantHello Courtney
I have tried 2017 and deactivated plugins
The slug is /events/ and the widget on the homepage is displaying fine.
There is an update but when I try to update I get an internal server error.
July 5, 2017 at 6:13 pm #1316561CourtneyMemberHi Nick
Is that update for our plugins or something else? I’d like to see this get resolved. If it is from our plugin, please deactivate, delete, and reinstall the plugin. You can find it at My Account » Downloads.
Please let me know if that resolves the issue.
Thanks
Courtney 🙂July 27, 2017 at 9:35 am #1326975Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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