Events not showing in individual view. -

This topic has 5 replies, 3 voices, and was last updated 9 years ago by Austen Espeut.

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September 12, 2017 at 1:52 am #1347890

Austen Espeut
Participant

Calendar list works fine
http://chippenham.info/calendar/

But linking to events shows this message
http://chippenham.info/calendar/event/chippenham-strider-or-stroller-walks-monkton-park/2017-09-12/
Oops! That page can’t be found.

Any new events that were entered after this problem occurred show ok.
http://chippenham.info/calendar/event/test-2/

Please advise,
Austen

September 12, 2017 at 6:43 am #1347970

Courtney
Member

Hello Austen

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I am wondering if you might have a plugin or theme conflict. Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates).

Please let me know if the issue still persists after these tests.

Then, go to edit that event. Can you check that the event is published and confirm from the edit mode if the link on the event is the same as the one you shared.

Thanks
Courtney 🙂

September 12, 2017 at 9:39 am #1348184

David Maloney
Participant

Just came here looking for support on this same issue. We updated to the latest version of ECP in a test environment and the calendar works fine, however some events are coming up as “Not Found” when clicking into them:
http://new.castledangerbrewery.com/event/food-truck-friday/2017-09-22/

However, this same event is working on an older version of ECP in the live environment:
http://www.castledangerbrewery.com/event/food-truck-friday/2017-09-22/

All other plugins and versions of WordPress are the same between the two builds and the plugin is properly licensed on both.

Any help would great!

September 13, 2017 at 10:15 am #1348729

Courtney
Member

Very interesting David!

To help us test this issue further, can you open a new thread and post the System Info of both sites?

That would be a huge help.

Thanks
Courtney 🙂

October 5, 2017 at 9:35 am #1359701

Support Droid
Keymaster

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team
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