Events not showing

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  • #1410762
    Tiebo
    Participant

    Hello Support Team,

    I just renewed my license for Events Calendar Pro. For some reason newly added events do not show as a page. They do show up in the overviews; https://koiquestion.com/events/kaart

    This one does not work
    https://koiquestion.com/event/koi-kijk-en-reserveringsdagen-bij-arts-ants-2/2017-12-23/
    But give a 404 error when clicked upon.

    This one does work, which is an old one. The only difference is that in the meanwhile my license expired and I can see the permalink does not show a date in the old one as is present with the new one.
    https://koiquestion.com/event/waterkwaliteit-en-watersamenstelling

    This is a second one i tried after renewing my license but still does not work:
    https://koiquestion.com/event/interkoi-2018/2018-04-28/

    Your help is much appreciated in getting my calendar back up and running

    Kindest ergards,

    Tiebo

    #1411399
    Jennifer
    Keymaster

    Hi Tiebo,

    Thanks for renewing your Pro license! I’m sorry to hear that you’re running into this issue, but I’ll be happy to help you figure out what’s going on. First, can you try updating to the latest versions of The Events Calendar (4.6.8) and Events Calendar Pro (4.4.20.1)? If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions. I would also recommend updating to the current version of WordPress (4.9.1). As with all updates, it is recommended that you make a backup before updating!

    Next, can you try running through the steps outlined in this article? TheseĀ typically work in resolving issues with 404 errors, but if not, I would also recommend testing for conflicts with your theme and other plugins.

    Let me know how it goes!

    Thanks,

    Jennifer

    #1424800
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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