Events Listings only work when im logged in

[Candice Janet]

Hi,

Really strange one here, i have events calendar with PRO and since i did the update the calendar events listing page only seems to have the correct listings when i am logged in. When you visit the page normally (not logged in) it shows you an outdated listings page.

Has anyone experienced this issue before?

Thanks

[Courtney]

Hello Candice

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests and share your System Info as well as a screenshot of your Events » Events dashboard.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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