Events List Widget Date Not Correct

[venthi76]

Hi,

The events list widget shows the date of post publish instead of date of event. How to rectify this. Please checkout the link in private post.

Thanks.

[venthi76]

This reply is private.

[Courtney]

Hello Thirukumary

I am unable to reproduce this on our end. I’d like to test this out further with you.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests and send along your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ to help us better diagnose what may be happening.

Thanks
Courtney 🙂

[venthi76]

Hi,

Just want to clarify, by saying you “cant reproduce this” does it means you are not seeing what been seen by us like in this snapshot with the issue in question pointed with an arrow – https://www.dropbox.com/s/v6b07nsiyg03r3m/Events-List-Widget.jpg?dl=0

If yes, can show a snapshot of how it is being displayed on your end please?

Thanks.

• This reply was modified 6 years, 3 months ago by venthi76.

[George]

Hey @Venthi76,

Thanks for your patience with some slower-than-normal response times this week!

When we say we cannot reproduce something, it means we indeed tried recreating the exact same issue on our own test sites, but weren’t able to see the problem.

In this case, for example, here’s a screenshot of how the Event List Widget renders on my local site → https://cloudup.com/cPhiU5R13ei

Note that each little square with the day number in it renders the correct date in my screenshot, unlike in yours.

So, since I cannot recreate this (nor can Courtney), the steps Courtney recommended could be very helpful here—please do them when able, and let us know what you find. If you find that the list widget does show correct date numbers when you have a default theme activated, for example, then this indicates a problem with your currently-active theme…

…let us know what you find! 😀

Cheers,
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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