Events Import progress perpetually showing

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  • Author
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  • #1201382
    Paul
    Participant

    Hi team

    After setting up the Events Aggregator, a bar appeared at the top of the import screen showing that my imports were currently in progress. It never seemed to go away. Anyhow, I deleted all of my scheduled imports weeks ago, and the progress bar is still showing, even though there is nothing to import?

    Thanks!

    #1201722
    Hunter
    Moderator

    Hello,

    Welcome back and sorry to hear you’re having troubles. I believe you’re experiencing issues from a known bug. We have a report logged and a fix should be released in the next maintenance release. I don’t have a concrete date when that will be, but keep an eye on our Release Notes and the plugin changelogs for more info.

    You can try the following steps to address the issue, though there is no guarantee it will work:

    1. Backup site and database
    2. Deactivate all Tribe plugins
    3. Delete all Tribe plugins
    4. Install/activate WP Crontrol and delete any cron jobs related to The Events Calendar.
    4. Reinstall all Tribe plugins
    5. Review the Testing for conflicts guide and attempt to reproduce the behavior

    Sorry I don’t have a better answer for you at this time and let me know if you have any additional questions or concerns. Cheers!

    #1201777
    Paul
    Participant

    Thanks @Hunter – I will wait for the maintenance release – appreciate the prompt response!

    Cheers

    #1202406
    Hunter
    Moderator

    My pleasure! Word on the street is the release should be coming out in the next day or two, but you didn’t hear that from me 😉

    Thanks again and have a great rest of the week!

    #1215563
    Nico
    Member

    Hola!

    Acabamos de lanzar la nueva version 4.4 de nuestros plugins. Entre otras mejoras incluye la opcion para detener todos los imports de Event Aggregator. Esta nueva opcion se encuentra en WP-Admin > Events > Settings > Imports > Event Aggregator Control.

    Espero sea de ayuda,
    Saludos,
    Nico

    Hi there!

    Just wanted to share with you that a major release of our plugins is out, which now includes this feature. You can find the new option to stop imports in WP-Admin > Events > Settings > Imports > Event Aggregator Control.

    Find out more about the release → https://theeventscalendar.com/things-to-be-aware-of-in-version-4-4-of-the-events-calendar-event-tickets-and-premium-add-ons/

    Best,
    Nico

    #1226903
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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