Events displaying in wrong order

[jcpdowntown]

The calendar on the homepage is using a widget located in the the “Home Calendar” sidebar. A few days ago i noticed that the calendar is no longer listing events in chronological order and instead appears to be showing the newest events i added (i think). I have updated all plugins and gone in and checked all the settings with out any luck. Any ideas?

[Victor]

Hi There!

Thanks for reaching out to us!

Just wanted to let you know that we are dealing with a high volume of threads at the moment and it may take us more than usual to get back to you.

In the meantime, if you are dealing with an issue, please make sure you have gone through our Testing for Conflicts Guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know if any difference under default conditions.

Also please provide as much information about the issue as possible and share links and screenshots so we can have as reference.

Finally, don’t forget to share your complete system information by following the steps in this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

We appreciate your patience while we slowly get back to normal response times.

Best,
Victor

[Victor]

Hi Scott!

Thanks for your patience here.

I would like to help you find the source of that problem.

To do that, I would first need you to share with us your system information.

It seems that could be a conflict with your theme, another plugin or even some custom code. To make sure we are not dealing with a conflict, please go through the steps outlined in our Testing for Conflicts guide and see if you can reproduce the same issue under default conditions.

Please let us know about that.

Thanks,
Victor

[jcpdowntown]

Hi, thanks. Here is my system info:

HOME URL
http://jcpdowntown.org
SITE URL
http://jcpdowntown.org
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
jcpdowntown
EMAIL
[email protected]
INSTALL KEYS
event-aggregator = a358################################bf25
events-calendar-pro = a0a9################################83fa
tribe-filterbar = 1280################################e359
WORDPRESS VERSION
4.9.5
PERMALINK STRUCTURE
http://jcpdowntown.org/%year%/%monthnum%/%day%/%postname%/
PHP VERSION
5.6.31-4+wpengine10
PHP
max_execution_time = 3600
memory_limit = 512M
upload_max_filesize = 50M
post_max_size = 100M
display_errors =
log_errors = 1
SERVER
Apache
SAPI
apache2handler
PLUGINS
Redux Framework version 3.6.8 by Team Redux(http://reduxframework.com)
Akismet Anti-Spam version 4.0.3 by Automattic(https://automattic.com/wordpress-plugins/)
BE Subpages Widget version 1.7 by Bill Erickson(http://www.billerickson.net)
Better Search Replace version 1.3.2 by Delicious Brains(https://bettersearchreplace.com)
Breadcrumb NavXT version 6.0.4 by John Havlik(http://mtekk.us/)
Constant Contact Plugin for WordPress version 4.1.1 by Katz Web Services, Inc.(https://katz.co)
Constant Contact Forms for WordPress version 1.3.6 by Constant Contact(https://www.constantcontact.com/index?pn=miwordpress)
Easy Sidebar Menu Widget version 1.0 by phpbits(https://phpbits.net/)
EmbedSocial – Platform for social media tools version 1.1.9 by EmbedSocial(http://www.embedsocial.com)
The Events Calendar PRO version 4.4.25 by Modern Tribe, Inc.(http://m.tri.be/20)
imic Shortcodes version 1.2 by imithemes(http://www.imithemes.com)
WPBakery Page Builder version 5.4.5 by Michael M – WPBakery.com(http://wpbakery.com)
Mass Pages/Posts Creator version 1.2.2 by dots(http://www.multidots.com/)
Meta Box version 4.14.5 by MetaBox.io(https://metabox.io)
Page-list version 5.1 by webvitaly(http://web-profile.com.ua/wordpress/plugins/)
Pojo Sidebars version 1.0.3 by Pojo Team(http://pojo.me/)
Post Types Order version 1.9.3.6 by Nsp Code(http://www.nsp-code.com)
Quick Page/Post Redirect Plugin version 5.1.8 by anadnet(http://www.anadnet.com/)
Recent Posts Widget With Thumbnails version 6.1 by Martin Stehle(http://stehle-internet.de)
Redirection version 3.2 by John Godley(https://johngodley.com)
Regenerate Thumbnails version 3.0.2 by Alex Mills (Viper007Bond)(https://alex.blog/)
Restrict Widgets version 1.3.1 by dFactory(http://www.dfactory.eu/)
Slider Revolution version 5.4.6.4 by ThemePunch(http://themepunch.com)
Search and Replace version 1.2 by manu225(http://www.info-d-74.com)
SiteOrigin Widgets Bundle version 1.11.8 by SiteOrigin(https://siteorigin.com)
Social Icons Widget version 16.07 by Daniel Nisbet(https://nisbetcreative.com/)
Subpagelister version 1.0 by kimannwall, strangerstudios(http://www.strangerstudios.com)
TablePress version 1.9 by Tobias Bäthge(https://tobias.baethge.com/)
TENTERED Core version 1.3 by imithemes(http://www.imithemes.com)
The Events Calendar Category Colors version 5.0.1 by Andy Fragen, Barry Hughes(http://thefragens.com)
The Events Calendar: Filter Bar version 4.5.5 by Modern Tribe, Inc.(http://m.tri.be/25)
The Events Calendar Shortcode PRO version 1.9.6 by Event Calendar Newsletter(https://eventcalendarnewsletter.com/)
The Events Calendar version 4.6.14.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
Yoast SEO version 7.3 by Team Yoast(https://yoa.st/1uk)
WordPress Carousel version 1.4.7 by ShapedPlugin(http://shapedplugin.com/)
WP Post Modules version 1.9.5 by SaurabhSharma(http://codecanyon.net/user/saurabhsharma)
NETWORK PLUGINS
–
MU PLUGINS
Force Strong Passwords – WPE Edition version 1.6.4 by Jason Cosper(http://jasoncosper.com)
Stop long comments version 0.0.4 by WPEngine(wpengine.com)
WP Engine System version 3.2.1 by WP Engine
THEME
Tentered Child Theme
MULTISITE
–
SETTINGS
schema-version = 4.6.14.1
recurring_events_are_hidden = exposed
previous_ecp_versions =
Array
(
[0] => 0
[1] => 4.3.4.2
[2] => 4.4.3
[3] => 4.4.5
[4] => 4.5.6
[5] => 4.5.7
[6] => 4.5.8
[7] => 4.5.9
[8] => 4.5.10.1
[9] => 4.5.11
[10] => 4.6
[11] => 4.6.2
[12] => 4.6.5
[13] => 4.6.6
[14] => 4.6.7
[15] => 4.6.8
[16] => 4.6.11
[17] => 4.6.11.1
[18] => 4.6.13
)
latest_ecp_version = 4.6.14.1
last-update-message-the-events-calendar = 4.5.9
earliest_date = 2017-09-06 09:30:00
earliest_date_markers =
Array
(
[0] => 3445
)
latest_date = 2018-08-25 10:30:00
latest_date_markers =
Array
(
[0] => 6443
)
stylesheetOption = full
tribeEventsTemplate =
tribeEnableViews =
Array
(
[0] => list
[1] => month
[2] => week
[3] => day
)
viewOption = month
tribeDisableTribeBar =
monthEventAmount = -1
enable_month_view_cache =
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = |
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
disable_metabox_custom_fields = show
pro-schema-version = 4.4.25
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
showComments =
showEventsInMainLoop =
eventsSlug = calendar
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
geoloc_default_geofence = 25
geoloc_default_unit = miles
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
mobile_default_view = list
hideLocationSearch = 1
hideRelatedEvents = 1
week_view_hide_weekends =
weekDayFormat = D jS
eventsDefaultOrganizerID = 2960
eventsDefaultVenueID = 959
eventsDefaultAddress = 146 Duane Street
eventsDefaultCity = New York
eventsDefaultState = NY
eventsDefaultProvince =
eventsDefaultZip = 10013
defaultCountry =
Array
(
[0] => US
[1] => United States
)
eventsDefaultPhone = 212-334-3522
events_filters_layout = horizontal
events_filters_default_state = open
tribeEventsCountries =
filter-bar-schema-version = 4.5.5
front_page_event_archive =
WP TIMEZONE
America/New_York
WP GMT OFFSET
-4
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
–
COMMON LIBRARY DIR
/nas/content/live/jcpdowntown/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.7.11

[Victor]

Hi Scott!

Thanks for coming back with the sys info.

I don’t see anything that would indicate an error from it.

Could you please try creating a new page (it can be private) and embed the same widget in it to see if it shows in order?

If no difference, did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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