events content isn’t displayed when printed from screen

Home Forums Welcome! Pre-Sales Questions events content isn’t displayed when printed from screen

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  • #1343599
    Trevor Jones
    Guest

    When set to print, the events calendar does not display any of the content within the calendar. It essentially prints a blank calendar page. Is there a way to get these events to register in a print setting?

    #1343661
    Courtney
    Member

    Hi there!

    Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

    • If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
    • If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

    If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

    Thanks again, and we’ll see you in the forums!

    #1343797
    Trevor Jones
    Guest

    Apologies, I’m using a personal account now, but the client I’m working for has Events Calendar PRO. I’m waiting for their login and I’ll redirect this thread there when I do.

    #1344684
    Victor
    Keymaster

    Hi Trevor!

    Thanks for clearing that out. Please let us know when you post in our premium forums so we can further assist you.

    For this specific issue, it would be great if you could provide us with some screenshots of it and a link to the pages where you are having the issues.

    Thanks,
    Victor

    #1355048
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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