events calendar location field

[Joseph Huse]

Hi,

So I would like the location field in the search bar to have an auto complete functionality. I have looked up I think most of the articles and support forums to figure it out, but I haven’t been able to do so.
In addition to that, I haven’t been able to search using the location field. Since it doesn’t pop out other relevant locations.

I have already entered the Google maps API key too.

https://matterhornlaw.staging.wpengine.com/events/

Thats the link to the page.

Regards

[Jaime Marchwinski]

Hi Joseph,

Thanks so much for reaching out!

I visited your site, and I saw a number of console errors appear:

https://cloudup.com/cSE6Y163OJW

I believe that there may be few things at play here.  One thing I would start with is to go to wp-admin > Events > Settings > APIs and ensure that your Google Maps API key is inserted properly: https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/

After that, let’s try to rule out if there is some type of conflict at play.
This is usually because of:

1.    A conflict with another plugin

2.    A conflict with your WordPress theme

3.    A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1.    Make a backup of your database

2.    Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Also, before doing this, I’d recommend updating your Events Calendar and Events Calendar PRO plugins, and WordPress to their most recent versions.

Let me know how that goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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