Events Calendar is Slow

[ontargetrange]

Hello Support Team,

We have added calendar data & we are facing calendar issues.

1.Admin end event listing is very slow
2.Admin end Single Event page is taking too much time
3.Add events are taking much more time
4.Also let us know how we can import data from CSV/Excel

Front End:
Calendar, Add to cart Signup/login & even details is taking more time to load.

http://ontargetrange.com

Please help us here.

Thanks

[ontargetrange]

Hello Support Team,

We are looking forward for your help asap.

Thanks

[Courtney]

Hi Gregg

We aim to respond to all forum posts within a 24-48 hour weekday timeframe per our Scope of Support / Terms. However, this week most of our company is away on the annual team retreat with limited internet connection. Please bear with us while we work through what we can.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these test and send in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better diagnose what might be happening on your site.

It is our policy to not log in to clients sites. I will delete the login information that was provided as this was not a private post.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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