Events are not showing up on the calendar

[Raquel]

Our events are not showing up on the calendar. I’ve done all the testing for conflicts listed here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
still not working. Yes, the events are published. Says that no results are found.

[Cliff]

Hi Debra. Sorry you’re having these troubles.

Looking at your site, I see several issues:

1)

I noticed console errors at your site: http://cl.ly/1T3G1T0W0j2i

(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

You should disable any other Google Maps plugin/theme code that is active on your site.

You should also resolve the lightbox_html error from your Gallery Images plugin.

2)

I noticed using the Tribe Bar (the search bar) on your site has our plugin’s placeholder (grayed out) text as the actual value and therefore leaving the Tribe Bar blank is actually submitting …/?tribe-bar-date=Date&tribe-bar-search=Search&tribe-bar-geoloc=Location, which are invalid values.

I’m not sure how this is happening, but it definitely needs to be fixed or else people won’t be able to find any of your events.

3)

Manually visiting http://dev-cslsj.martinaelena.com/calendar/list/ (since we cannot rely on your site’s Tribe Bar at this time) results in the page loading once with two “Previous Events” links and then seemingly reloading or refreshing in some way to display just one “Previous Events” link. Here’s a GIF of that.

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With all these issues going on, please follow these troubleshooting steps:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please leave your site in Testing for Conflicts Mode (default WordPress theme and only Modern Tribe plugins activated and all custom code removed), share your System Information, and also share screenshots of your list of Events in wp-admin and of a single Event edit screen from wp-admin and a link to that Event’s permalink.

That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Raquel]

all latest versions of plugins and wp are up to date.
I’ve deactived all plugins except events cal.
default theme is active.
calendar page here: http://dev-cslsj.martinaelena.com/calendar/

i deactivated other google maps, but that is irrelevant because that theme is deactivated.

let me know what else is needed.

Thanks,

[Raquel]

This reply is private.

[Cliff]

Debra, I’m glad things are working now; I can see events at http://dev-cslsj.martinaelena.com/calendar/2016-03/

Please do address those other issues I brought up, for your own benefit and before opening any new support threads.

Thank you.

[Author]

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