Event Venues appearing on the equator

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  • #1444002
    aelite
    Participant

    Hi,

    I have searched your files and this appeared to happen in 2013. We have a lot of venues suddenly appearing on the equator on the map view. I initially thought this was a few that had addresses not recognised by google. I cleared around 10 venues by adding the Long and Lat. and the map was ok – but today there is another selection of venues now on the equator.

    Nothing else on the site has changed and it has been orking ok until this point. Any suggestions?

    #1446918
    Jennifer
    Keymaster

    Hello,

    We had a known issue recently where the latitude and longitude were not being saved when you created a venue, but we did include a fix for this in a recent maintenance release. Can you try updating to the latest versions of The Events Calendar (4.6.10.1) and Events Calendar Pro (4.4.22)? If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

    If new venues are still not showing up correctly in map view, can you please share your system info with me?

    Thanks,

    Jennifer

    #1467278
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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