Event Replicates and old events still shows

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  • #1163721
    mekhaelsrour
    Participant

    HI,

    i contact you before and hunter advices to follow the support form i tried them and didn’t work

    can you help me please thx

    #1164178
    Hunter
    Moderator

    Hey, Mekhael!

    Welcome back. Can you elaborate on the issue you’re experiencing? I remember fielding the thread you recently created. Is this the same issue as that thread? If so, please advise so we can keep the conversation to one thread.

    Additionally, I noticed in your System Information that you have a few plugins relating to minification and optimization. Have you tried temporarily deactivating all plugins other than ours and reverting back to the default WP theme to see if the problem still occurs? If so, what were the results of doing so.

    Thank you for choosing PRO and have a great day. Cheers!

    #1164326
    mekhaelsrour
    Participant

    This reply is private.

    #1164706
    Hunter
    Moderator

    Mekhael,

    Thank you for the response. I unfortunately am not sure what the problem is here :-/

    We don’t have any logged bugs of users reporting similar instances and I haven’t been able to reproduce the issue myself. I’m understanding correctly, when you delete an event by going to Events and select ‘Trash’ for an event, it still displays on your calendar? And if you edit the date for a published event, the calendar doesn’t reflect the changes on the front end? Do the updated date changes save, or do they revert back to the original date?

    Simply renewing your plugin shouldn’t have any major effects, especially what you’re experiencing. Let me know as much information as possible and I’ll do my best to track down the source of conflict, but you might need to look into hiring a developer to resolve the issue for you. We have a list of customizers that can help.

    Thanks again and have a great Thursday. Cheers 🙂

    #1173793
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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