Event popup truncated

[Sarah Compton]

Hey! So I have a calendar that events with long descriptions is being truncated in the popup view : http://prntscr.com/hm4vld

Any ways to make it so it shows more OR I can add a “Read More” button so it is apparent that there is more stuff there?

Thanks!

[Geoff B.]

Good evening Sarah and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the tooltip being truncated on your site.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, if I am not mistaken, the tooltip uses the same excerpt rules as the WordPress excerpt.
You can read about this here: https://theeventscalendar.com/the-trouble-with-excerpts/

That way you could at least control what is displayed.

To further customize the tooltip, you will need to use a template override or a custom function.

You can read about that here: https://theeventscalendar.com/customizations/
More specifically, You might want to read our Themer’s guide to get a sense of how that works.

If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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