Event Import

[Jim Dittmann]

I have “some” facebook pages where the events will not import? example: https://www.facebook.com/MadOrpheum/
Here is another: https://www.facebook.com/stoughtonoperahouse/

I have many others that import just fine? Can you help me identify the cause?
Thank You
-jim

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Jim Dittmann]

Got it fixed – needed to re-establish connection to FB by “turning it off & on again”

All is good now.
Thanks for the reply!
-jim

[Courtney]

Sure thing Jim. Glad you’re on your way now. I’ll close out this thread.

Thanks
Courtney 🙂

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