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- This topic has 4 replies, 3 voices, and was last updated 8 years, 1 month ago by Support Droid.
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January 9, 2016 at 12:16 pm #1053245WillParticipant
I have tracked down an error in events calendar pro (4.0.3). When i activate this plugin my theme customiser won’t load – just results in the loading spinning icon. The error console show:
TypeError: $(…).select2 is not a function
$( “#widgets-right select.calendar-widget-add-filter” ).select2(select2Opts);
with error location:
http://mysite.co.uk/wp-content/plugins/events-calendar-pro/src/resources/js/calendar-widget-admin.js?ver=4.0.3
line 52 col 2January 9, 2016 at 3:21 pm #1053270GeorgeParticipantHey @Will,
I don’t encounter this error, so I’m wondering if there’s some other sort of code conflict on your site. To help us investigate this, can you share your “System Information” with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Thank you!
GeorgeJanuary 10, 2016 at 4:10 am #1053344WillParticipantThis reply is private.
January 11, 2016 at 11:08 am #1054033GeorgeParticipantThank you for this information!
I unfortunately still cannot reproduce the problem, and nothing in your system information looks outright problematic, so I would recommend running through the complete set of troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/
After EACH STEP in that process, open your theme customizer and see if this issue persists.
I’m sorry that this is the only available step from here, but as of now this issue is not something we can recreate and so it appears to be a code conflict. The steps I recommended above will reveal if that’s the case.
Let us know what you find!
Thank you,
GeorgeFebruary 18, 2016 at 8:34 am #1076673Support DroidKeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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