Home › Forums › Welcome! › Pre-Sales Questions › Event Calendar & Category Pages returning 404 error
- This topic has 4 replies, 3 voices, and was last updated 7 years, 1 month ago by Support Droid.
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February 24, 2017 at 1:45 pm #1245487MelissaParticipant
Hi! I have the same problem like here: https://theeventscalendar.com/support/forums/topic/event-calendar-category-pages-returning-404-error/ but still can’t solve this.
Also I tried all the fixes from here: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/ but it doesn’t help too.
Here is the debug info: http://www.eastcobbpark.org/calendar/?tribe_query_debug=trueFebruary 24, 2017 at 6:17 pm #1245637CarolineMemberHi Melissa,
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. Would you be so kind as to log in to your account and submit a post to the appropriate forum for the affected product? One of our premium support team members would be more than glad to take a look and see what they can do to assist!
If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
February 27, 2017 at 12:19 pm #1246433MelissaParticipantthanks for your answer, I already created the topic here https://theeventscalendar.com/support/forums/topic/event-calendar-category-pages-returning-404-error-3/ but still waiting for an answer
February 27, 2017 at 6:40 pm #1246598CarolineMemberHi Melissa,
Thanks for following up, and I’m so sorry for the trouble here! It looks like your thread may have been accidentally sorted into our “resolved” category before receiving a reply. We’ve restored your thread to its proper status, and Brook is on hand now to assist you over there! Please feel free to continue the conversation there–you’re in capable hands! 🙂
Thanks again, and let us know if there’s anything else we can do for you!
March 21, 2017 at 9:35 am #1257410Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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