Event Aggregator Renewal still shows "Buy Event Aggrega"

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Home › Forums › Calendar Products › Event Aggregator › Event Aggregator Renewal still shows "Buy Event Aggrega"

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  • January 8, 2017 at 2:51 pm #1214905
    Gustavo
    Participant

    Hi, I just renewed my license of Event Aggregator but the message in the dropdown still tells me to buy the plugin: “Buy Event Aggregator”. Please see screenshot.

    Thank you!

    January 9, 2017 at 2:43 pm #1215361
    Hunter
    Moderator

    Welcome back, Gustavo 🙂

    When you visit Events > Settings > Licenses on your WordPress site, do you see a “Valid Key! Expires on 2018-01-08” message beneath the Event Aggregator license field?

    A recommended article in this instance is our Finding and inputting your license key Knowledgebase article. You’ll also need to review our Testing for conflicts guide to ensure a theme and/or plugin conflict is the cause. This is a required step to continue receiving support.

    Lastly, please include your System Information as a private reply. Thanks and have a great evening!

    January 9, 2017 at 2:45 pm #1215363
    Gustavo
    Participant

    Hi Hunter, it works now, but I didn’t do anything. Maybe it was a temporary issue.

    Thanks anyway!

    • This reply was modified 7 years, 3 months ago by Gustavo.
    • This reply was modified 7 years, 3 months ago by Gustavo.
    January 11, 2017 at 3:26 pm #1216993
    Hunter
    Moderator

    Awesome! I appreciate the update and glad to hear the issue has been resolved. Please open a new thread if you have any more questions. Cheers!

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