Event Aggregator/Refund

[jaywhack]

Hi,

I renewed my Event Aggregator license recently, but due to the recent Facebook API updates the plugin no longer works. I’d like to request a refund.

I’ve attempted the ‘express interest’ workaround on the Facebook events, but I never get further than preview.

Please advise on if this is possible.

Thanks,
Jason

[Courtney]

Hi Jason

At the current moment, it is not possible. Facebook has been altering what their API permits, causing different levels of success on a day to day basis. We are hoping to see some of this resolved quickly. Until then, you can check the status at https://theeventscalendar.com/event-aggregator-status/.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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