Hey Kevin,
Welcome to our support forums 🙂
Would you mind clarifying the date you shared for me? 01/04/2017 – is this January 4, 2017 or April 1, 2017? It would also be helpful if you could send over your System Information as a private reply.
Just to confirm, have you tested as outlined in our Testing for conflicts guide? Lastly, when you say “partial imports” – what info is coming through? What info is not coming through?
The more details you can provide, the better. Screenshots and/or screencasts help a ton too! Thanks again and have a great rest of your weekend. Cheers!