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- This topic has 5 replies, 4 voices, and was last updated 9 years, 6 months ago by
Suzanne.
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AuthorPosts
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October 26, 2016 at 10:38 pm #1183596
Suzanne
ParticipantI have the same problem.
I just purchased the event calender pro and installed it to my wordpress. I am using the enfold theme by Kreisi.I went through the settings of event calender but there are no options for selecting stylesheets – Tribe events style, Full events and skeleton styles.
I followed the link you provided http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/ but that only provides general information, and nothing specifically to do with this problem.
Is there anything more I should know?
Regards – RAPHE
October 26, 2016 at 10:49 pm #1183598Hunter
ModeratorHello,
Thank you for your purchase and welcome to our Premium support forums! Sorry to hear things aren’t off to a good start. Before we proceed, can you please review our Testing for conflicts guide and reply back with your findings? This will help identify whether it is a theme or plugin conflict.
We are fairly limited on the amount of support we can provide in these instances (see What support is provided for license holders?), but once we know where the conflict is coming from, I might be able to help solve the problem.
Thanks again and have a great Thursday. Cheers!
October 26, 2016 at 11:02 pm #1183599Suzanne
ParticipantHi Hunter
Thanks for your prompt response. I went through the ‘Conflicts Guide’ and there were no plug-in conflicts and yes, the issue is resolved when I switch to another theme.Where do I go from here?Regards – Raphe
October 27, 2016 at 12:48 pm #1184005Hunter
ModeratorRaphe,
Unfortunately, theme conflicts extend beyond what we’re able to provide. I did a quick Google search on your issue and came up with this thread over on the Enfold support forums. It looks like it might be the answer you’re looking for. If not, the next step I’d take would be to contact the theme authors for advice.
Thank you for understanding and working with me on the issue. Let me know how things go and have a good afternoon!
November 18, 2016 at 8:35 am #1194502Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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