End of sale: 01/01/1970

[Schilling]

Hello,

I have some tickets that I sell on custom post and since today, when I want to adjust
the time of the end of sells, it displays only the date of 01/01/1970.

I saw that some other people had this same problem and I wondered if it’s why
the tickets are not on an event but on a custom post?

Can I change that?

Thanks by advance

[Cliff]

Hi. I tried reproducing this but could not. Here’s a 1 minute video demonstrating how it worked for me on a custom post type: https://cl.ly/200P0G3r3q0S

I’d suggest playing with some of the settings, maybe date formats or language settings. If not, then I’d suggest following these general troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-hare your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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