Emergency: Field Detail not showing!

[Andrew Morcomd]

The admin side attendees page just doesn’t look the same as the mockup and it’s showing blank now even if someone put in info in the fieldset of that event: https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#attachment_1209747

[Shelby]

Oh no Trae!

That doesn’t sound good! Let’s see if we can get this resolved for you. 🙂

A couple things:

1. Can you verify for me that you referenced this documentation to set up the plugin?
2. Can you send me a screenshot of what you are seeing on your site?
3. This may be a theme or plugin conflict. You can test this by following these steps. (this will be SUPER helpful so I can be of more assistance)

Please let me know if I can help at all with any of those steps or if you have questions about doing them. After you report back, I should be able to help you out with this. 🙂

Cheers,

Shelby

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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