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- This topic has 5 replies, 3 voices, and was last updated 6 years ago by Cliff.
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May 14, 2018 at 4:20 am #1529500LeanneParticipant
Hello,
If you go to this link: http://pdacounterfraud.co.uk/events/ and click “Next Events” at the top, it does not display July’s events.
HOWEVER if you first click on “Previous Events” and then click on “Next Events”, July’s event is included in the page.
Please help me lol
Leanne
May 14, 2018 at 12:45 pm #1530009CliffMemberHi, Leanne. Sorry you’re experiencing this.
This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
May 16, 2018 at 4:45 am #1531512LeanneParticipantHi Cliff,
I’ve found that if I open the next link in a new tab it works fine. How do I disable the Ajax?
Leanne
May 16, 2018 at 4:47 am #1531514LeanneParticipantNever mind resolved:
https://theeventscalendar.com/support/forums/topic/disable-ajax-in-month-view/
May 16, 2018 at 8:18 pm #1532378CliffMemberGlad to hear and thanks for letting us know.
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