Deleted Events still Showing

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  • #1198628
    Jennifer Paganessi
    Participant

    I’m having the same issue that Karen is.

    I have a reoccuring event that I have deleted but it’s still showing up on the calendar (http://gigisplayhouse.org/hoffmanestates/calendar/2016-12/).

    The event is Cheer Gems Junior on Fridays

    You can click on the event and it will show details but if I try to edit the event I get this message:
    You can’t edit this item because it is in the Trash. Please restore it and try again.

    I have tried clearing the cache’s, turned off CDN. Everything is on the newest version.

    #1198835
    Hunter
    Moderator

    Hey Jennifer!

    Would you mind sending a link to the thread you referenced? I also notice the version of The Events Calendar (free version) is outdated. You’re running version 4.2.1 and the latest is at 4.3.3. Lastly, we’ll need you to review our Testing for conflicts guide and reply back with what you learn.

    Thank you for choosing us for your events calendar needs and have a great evening. Cheers πŸ™‚

    #1199282
    Jennifer Paganessi
    Participant

    The thread was this one: https://theeventscalendar.com/support/forums/topic/deleted-events-still-showing/#post-1198916

    It looks like hers cleared up.

    I am running 4.3.3,not sure why it says 4.2.1. I’m also on a Multi-press site so not sure how much of a difference that makes.

    I will move the site to the staging and see if anything from that link will fix it.

    #1199894
    Hunter
    Moderator

    Hi and welcome back πŸ™‚

    Please do keep me updated and I would recommend following the steps Cliff asked Karen to do in that post and reply back with what you learn. Thanks and take care!

    #1209526
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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