Date Picker on Submit Your Event Form Not Working

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  • #1155071
    rtnsolutions
    Participant

    On the Form for users to submit their events for the Community Calendar, the date picker opens the calendar boxes behind the form and does not allow you to choose a date. You also cannot manually add a date. Is this a known issue with the Community Calendar? I have attached screen shot that shows the calendar behind the form. This was all working correctly when I first installed it, but there have been a few updates since.

    #1155099
    Cliff
    Member

    Hi. Sorry you’re experiencing this.

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts mode).

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out. If still not resolved, please do share the link to view your Community Events submission form.

    Thanks.

    #1164009
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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