Date Picker is not working in backend

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  • This topic has 3 replies, 1 voice, and was last updated 9 years ago by Jay.
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  • Author
    Posts
  • #1261921
    Jay
    Participant

    Hello,

    We have installed plugin and it is not working properly in back end. When we are adding new event It is not saving the date which we are selecting using date picker and format is not proper as well. We did not made any customization in plugin yet.

    Find attached screenshot it is automatically changing year when we are selecting any date.

    Please let us know if you need any detail from our end.

    #1261931
    Courtney
    Member

    Hi Jay

    I’m sorry you are having that experience. Before I can assist much further, there are some things that will help me troubleshoot your issues.

    1. Please review Testing for Conflicts. Often this issue is a plugin conflict. Be sure to test with all other plugins disabled, and if that still doesn’t resolve the matter,
      try a default WordPress theme, such as Twenty Seventeen.
    2. Please send a private reply with your System Info.

    Let me know if the conflict test reveals the problem.

    Thanks,
    Courtney 🙂

    #1272732
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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