Customization Options

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  • #1209947
    Sreekant
    Guest

    Hi Team,

    Before i purchase the plugin i would like to know whether it would meet my requirements.

    My requirements are such that when a user purchase a ticket, there would be a user account page which shows all his purchases as well as resources related to that particular event. For eg, i have pdfs and some images related to each event. These should only be displayed once the user has purchased ticket for that particular event. Is this customization possible with your plugin.

    Waiting for your response.

    Thanks.

    #1210099
    Cliff
    Member

    Hi. Thanks for your interest in our plugin suite.

    Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

    Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

    You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

    Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

    Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

    The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

    If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.

    To answer your specific questions:

    • There is no single “user account” page for someone to have a view of all their tickets, but they can view their tickets per event page. For example: mysite/event/my-event -> mysite/event/my-event/tickets
    • You could add your resources to the event detail page so everyone (with or without a ticket) could see them. If you want only ticket purchasers to have this information, that’s probably programmable but not part of our system at this time.

    You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Please let me know if you have any follow-up questions.

    #1218610
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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