Customization Options

[Tim]

Good day, team!

I have several questions I would happy to get responses for

1) Can we create a WP account based on registration information via RSVP?
2) Can we edit the confirmation email template (with QR code)?
3) I’ve seen API for the event but how can I pull certain field out of every registered user? Say, it is a comment section and we want to display what every user filled this one up with. For example, “Enter your wish” then we parse whole DB with this field.
4) Can we pull the whole list of checked in users in the quickest manner possible? Say, the event will do a prize contest among the checked in guests via random.org, how can we get the list fast on the event itself?
5) Can we edit the step of entering number of tickets the user needs in registration shortcode on the website? Say, whenever you enter specific page – just enter your name and other details.
6) Can we disable confirmation emails when the user wasn’t premoderated? In the version before it worked like that but after the update it sends the email even when the user hasn’t passed the moderation procedure.
7) Is there any settings dashboard for the plugin since we can’t find it, or are the settings under the Event are the only one?

Thank you quite much in advance!

[Tim]

Any help?

[Victor]

Hi Tim!

Thanks for reaching out to us! Let me help you with each of your questions.

1) There is no built-in functionality to do this, but you could build a customization that would create a WordPress user.

2) Sure! You can do so by customizing the email.php template file following one of the methods described in our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/

3) I’m not sure I understand what you are trying to accomplish here. Could you give an example of this?

4) You can quickly export the attendees data with the export feature. Learn more about it here > https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#exporting-attendees

5) Do you want to change the default number of tickets in the input field? For example, when navigating to an event with a ticket, to already have 1 ticket selected to add to the cart? If so, you can create a template override of the tickets.php template file located at /wp-content/plugins/event-tickets-plus/src/views/wootickets/ and modify line 129 to a value other than ‘0’ (zero).

Please avoid overwriting plugin files directly and instead use the template override method described in the Themer’s Guide.

6) The tickets email are generated according to the WooCommerce specific settings. Learn more about this here > https://theeventscalendar.com/knowledgebase/woocommerce-specific-ticket-settings/

7) You will find all the Events Settings by going to your wp-admin > Events > Settings > https://theeventscalendar.com/knowledgebase/wp-admin-settings-overview/

I hope that helps! Let me know if you have follow up questions about it.

Best,
Victor

[Tim]

Thanks for all replies, Viktor, much appreciated!

Lots of questions left open but I’ll get back later on.

There is an active issue though, we updated Events plugins (regular and/or pro), now all theming options are disabled. Is there a way to post private tickets, not a public thread? I would give you site login details.

[Victor]

Hi Tim!

You can privately post in a thread by checking the option “Set as private reply” before you submit the post.

We unfortunately, cannot accept login credentials as we state in our terms > https://theeventscalendar.com/terms/ but let me try to help you troubleshoot the issue you are having.

I’m not really sure I understand what you mean by “now all theming options are disabled”. Could you please explain this a bit more and perhaps share with us a screenshot of the issue?

Additionally, this can be related to a theme or plugin conflict, so to narrow the problem down please go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let us know what you find in the process.

Also, please share with us your latest system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Let me know about it.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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