Community Events and WooCommerce Issue

[Sara]

Hello,

This is a multiple part-issue I’m having.

First, the site I’m developing stopped showing comments, which I traced back to the Community Events plugin (via this support thread: https://theeventscalendar.com/support/forums/topic/community-events-plugin-disables-comments-2/).

As recommended, I downgraded all my Event Calendar plugins (Event Calendar, Community Events and Event Calendar Pro) to the 4.3.x versions. The comments are now showing, hooray.

I then went to test the Submit an Event form and was able to submit an event while logged in, but was unable to submit events while not logged in (screenshot attached).

As recommended, I switched to TwentySixteen and disabled all plugins. I was then able to successfully submit events while not logged in to the site. I started reactivating plugins one-by-one and retesting until I found my culprit, WooCommerce.

This makes these plugins essentially useless on my site. I can either upgrade and have no comments or downgrade and lose WooCommerce functionality.

Any help that can be provided would be appreciated.

Thanks,
Sara Chandlee

[Hunter]

Hey Sara,

Welcome to our Premium Plugin support forums and thank you for your purchase! I’d also like to thank you for reviewing the Testing for conflicts guide before opening the thread. I went ahead and added this forum thread to the logged bug report related to the known Community Events comments issue.

I’m not 100% certain on the second issue you’re having, but I’d be happy to try reproducing to see if I experience the same behavior. Can you provide exact step-by-step instructions on how to replicate the issue? This includes listing which plugins I need active during my testing. Screenshots and screencasts are always helpful in this situation.

Thanks again and I look forward to resolving the conflict. Cheers!

[Nico]

Hey,

I’m reaching out to let you know that we just released a fix for this issue. Please update the plugins to version 4.4.1 (4.4.1.1 for The Events Calendar) and let us know if this actually makes the issue right in your site.

More details on the release → Maintenance Release: The Events Calendar and Event Tickets 4.4.1, plus premium add-ons

Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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