Home › Forums › Ticket Products › Community Tickets › Community Events – Add event page not showing
- This topic has 0 replies, 2 voices, and was last updated 5 years, 11 months ago by godiscovertravel.
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March 26, 2018 at 5:39 am #1488460godiscovertravelParticipant
Hi Good day,
Im happy that we had subscribe to the plugin Community Events. But we are having a trouble in setting up the page.
The page in where the subscribers can add up there own event is not showing or work. Please kindly check.http://www.yourhospitalityhub.com/events/community/add
and
http://yourhospitalityhub.com/events/community/listWe do hope for your urgent assistance on this thank you.
March 26, 2018 at 2:16 pm #1488982CliffMemberHi. I saw this console error at your site:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
(If needed, you may reference our KB article Using Google Chrome Developer Tools.)
This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
Let us know what you find out.
Thanks.
April 17, 2018 at 9:35 am #1509444Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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