Community Event not displaying Properly

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  • August 10, 2017 at 11:46 am #1333627
    Tasha
    Participant

    Hi,

    I updated the Community Event today however, its no longer displaying or function properly. Can you assist me to rectify this issue?

    Thanks

    August 10, 2017 at 12:58 pm #1333674
    Web Services
    Participant

    We are having the same issue. We updated to The Events Calendar 4.5.10 and The Events Calendar: Community Events 4.5.4 and the community events add page was all wonky. Non of the java worked.

    We rolled back both file sets to the previous version and things worked fine. Then we updated just community events, and there were no issues. So the issue seems to be in the update of The Events Calendar 4.5.10. So my advice, stay or roll back to 4.5.9 and you should be good till they resolve the issue.

    August 10, 2017 at 1:43 pm #1333712
    Courtney
    Member

    Hello Tasha

    Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

    Please let me know if the issue still persists after these tests.


    @ozarkstech     Can you open a new thread with the information you provided, plus the technical info I requested from Tasha. Please include your System Info.

    Thanks
    Courtney 🙂

    August 10, 2017 at 1:50 pm #1333720
    Web Services
    Participant

    No thanks. We will let you folks sort out the issue. Just giving a heads up.

    August 10, 2017 at 2:10 pm #1333741
    Courtney
    Member

    Thanks @@ozarkstech.

    Tasha, we will keep you posted.

    Thanks
    Courtney 🙂

    August 11, 2017 at 9:32 am #1334110
    Tasha
    Participant

    Hi,

    Thank you for your response to my issue. I roll back to The Events Calendar 4.5.9 and everything is working fine now 🙂

    August 13, 2017 at 2:52 pm #1334752
    Courtney
    Member

    Thanks Tasha, but I do hope that we have a better solution soon.

    Thanks
    Courtney 🙂

    September 4, 2017 at 9:35 am #1344477
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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