Community Event Form

[duanewilson]

Hello,

Community Event form on my website is not working properly on the mobile view.
1. Event Categories do not populate
2. Event tags do not populate
3. Create or Find Venue does not work
4. Create or Find Event Organizer does not work
Please let me know What is the problem here occurring.

Thanks

[Jaime Marchwinski]

Hi Duane,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[duanewilson]

The problem is that all the select inputs are working properly as the demo in mobile view. But as I ACTIVATED the pluing “Community Event Ticket”, then the stopped working. And will not populate as they have to.

[Barry]

Thanks for the update, @duanewilson 🙂

Unfortunately (or perhaps fortunately!) I’m not able to replicate the same thing, so we’re going to need additional information to help you troubleshoot further:

• As per Jaime’s last request, could you share your system information with us?
• Given we’re not immediately able to see the same problem, it’s probably also worth running through our standard conflict testing steps – can you give those a shot?

Let me know how you get on!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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