Check in not staying checked in on refresh

[v-brodeohotmail.com]

Each time I click the “Check In” button for an Attendee from the Attendees list in the admin area, it doesn’t hold the change. When I refresh the page, it still shows as not being checked in. What is wrong?

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

In order to do so, could you please share your System Information with me? (you may set your reply as “Private”).

Also, do you remember when you encountered that problem for the first time? Was it after a recent update of our plugins?

Did you try to deactivate all other plugins to see if that makes a difference? And did you try with the default theme, Twenty Seventeen? I would recommend you to read our documentation about testing for conflicts before doing anything.

Cheers,
Jeremy

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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