Can't view event detail

[Jan]

When I click on the event from the month view, I get a 404 page. See http://www.communityonthehill.org/calendar/
I am using EC 4.1.4 and ECPro 4.1.3 (most current versions) All of the event data shows up in the rollover preview when viewing the month calendar.

I am also getting 404 for anything other than the month view.

What could be going on??? We just launched this new site today—so this is very disappointing.

[Geoff B.]

Good evening Jan and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the 404 error messages you have been getting.
I would love to help you with this topic.

Typically, re-saving the permalinks fixes the issue. But if that does not work, I would recommend checking the following steps: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

If that still does not work, as a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know how that goes.

Best regards,
Geoff B.

[Jan]

Geoff,
Thanks for your reply. I saved the permalink and that seems to have taken care of all the problems. Love a simple fix!

[Geoff B.]

Hey Jan,

That’s awesome. I’m stoked you were able to fix things simply!

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Author]

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