Can´t use community events since update

[Stephan]

Hi guys,

since the last update the community event plugin stopped working as it should.

The problems:

1.) The “submit event” button appears only half and when you click it as a not logged in user – nothing happens

2.) When i´m logged in as an admin i get the following error codes (excerpt)

Warning: stripos() expects parameter 1 to be string, array given in /www/htdocs/w0116cf8/wp-content/plugins/jetpack/modules/shortcodes/class.filter-embedded-html-objects.php on line 92

Warning: stripos() expects parameter 1 to be string, array given in /www/htdocs/w0116cf8/wp-content/plugins/jetpack/modules/shortcodes/class.filter-embedded-html-objects.php on line 98

Warning: stripos() expects parameter 1 to be string, array given in /www/htdocs/w0116cf8/wp-content/plugins/jetpack/modules/shortcodes/class.filter-embedded-html-objects.php on line 92

Warning: stripos() expects parameter 1 to be string, array given in /www/htdocs/w0116cf8/wp-content/plugins/jetpack/modules/shortcodes/class.filter-embedded-html-objects.php on line 98

……

It seems that there´s conflict with jetpack which wasn´t there before the update. (I need Jetpack – can´t turn it off)

3. For my users there is right now no possibility to submit any event. As described the “Submit” Button is only half visible and does not react on any click
In mobile view the venue and organizer pickers can´t be used because they are outside visible area….

I just renewed my licence for the community plugin – Please help me and bring it back working.

Greez

Stephan

[Cliff]

Hi, Stephan. Sorry you’re experiencing this.

This isn’t currently a known issue with our plugins–and those messages refer to the Jetpack plugin–so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please re-share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Stephan]

Hi Cliff,

All Plugins and everything else is on the latest version.

I found the problem(s)

The error appears beacuse of the Jetpack-Function “Shortcode embeds” – When i deactivate it the problem is gone.

The not responding “Submit event”-button can be solved by deactivating the reCAPTCHA API keys. Disabling the anti-spam-feature everything works fine. But without this I get tons of Spam.

I can live without the described Jetpack-Function, but not without the Anti-Spam-Function.

Both problems didn´t exist with the previous version of Community Events.

Please provide a solution for that.

I switched to Twenty Sixteen and disabled all custom code and other plugins – the above described problems still exists. Using WP_Debug and the chrome console ist to complicated for me – I wasnt able to do that. Sorry.

Best wishes

Stephan

[Cliff]

Thanks for your effort figuring this out.

Are the WP_DEBUG messages only happening when on the Community Events form or on every page of your site?

Is a Jetpack Shortcode Embed on your Community Events form page?

Out of curiosity, must you have Anonymous Submissions enabled for your Community Events form?

[Stephan]

Hi Cliff,

no the debug-messages are just happening after pressing the submit button on the community events page. There is no embedded shortcode on this page.

The “Anonymous Submissions”-function is important for me and was desicive for choosing Modern Tribe 🙂

Thank you for staying close – I´d really love to shortly reactivate recaptcha and jetpack shortcodes

[Stephan]

just to make it clear

(recaptacha and jetpack shortcodes activated)–> Pressing submit button –> nothing happens / button not responding

(recaptcha deactivated / jetpack shortcodes activated) —> Pressing submit button –> debug errors

(recaptach and jetpack shortcodes deactivated) —> Pressing submit button –> works

[Cliff]

I was able to reproduce this issue and submitted this pull request to Jetpack’s code, which resolved the issue for me: https://github.com/Automattic/jetpack/pull/6157

You might want to implement the fix yourself in your copy of Jetpack since this functionality is so important to your site.

I hope this helps!

[Stephan]

Hi Cliff,

thanks for your help – I´ll have a look at the provided code.

There are still two other problems, i could really need your expert help:

1.) With activated spam protection (reCAPTCHA API keys added) the “Submit event” button does not work – only when the keys are removed it works… (worked until last update)

2.) The appearance
The new user event form looks much better than the old one, but there are still some problems.
Please have a look at the attached screenshots. The event-description-form ist centered, the lettering of the submit-button only half visible and the venue/organizer dropdown in mobile view unreachable…

By the way: How can i accomplish that the “Submit Event”-Page is showing with my sidebar… at the moment it runs always in full width – mode. I can´t find the settings for that.

Thank your for your help

Manny greetings from Germany

Stephan

[Cliff]

It looks like your theme is conflicting with the styles from Community Events.

Please switch to Twenty Seventeen theme and see how things appear then.

If you have follow-up questions about appearance, please create a new/separate thread and include your questions, screenshots, links, etc. in that new thread. We like to keep each thread to a single topic.

Thanks.

[Nico]

Hi,

Just wanted to share with you that maintenance release 4.4.6 of our plugins is out, including a fix for this issue 🙂

Find out more about the release → https://theeventscalendar.com/maintenance-release-events-calendar-pro-4-4-6-event-tickets-4-4-6-premium-add-ons/

Please update the plugins and let us know if the fix works for your site,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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