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[Adam]

Tried again and it worked. Final thing before I close the ticket: Although I cloned what was on my live site over to my staging server, the QR codes are different between them (security code is the same). Is this because the sites’ web addresses are different?

Before I move all the changes over to the live server, I want to make sure that old barcodes that customers already have will still work.

Thanks again,

Adam

PS For those that can’t get QR codes to appear on PDFs (but can get their other pictures), I couldn’t find a lot in the forums – only about installing php graphic drivers but nothing to explain much more than that.
I have PHP ~7.0 and admin access – I eventually fixed by doing:
apt-get install phpqrcode
Just in case it helps anyone

[Geoff B.]

Good evening Adam,

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

Thank you for sharing your findings with everybody.
This is really appreciated.

I am really glad you were able to get things working.

Is this because the sites’ web addresses are different?

Absolutely. QR codes will change when the URL does.

So yes, in short, if you have not changed the URLs on your live site, the QR codes will still work.
If you did, the only workaround I could think of is to use a redirection plugin so that the old URLs point to the new ones.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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