Can't display any tickets

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  • July 13, 2017 at 10:46 pm #1321061
    Adam
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    July 13, 2017 at 10:57 pm #1321065
    Adam
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    July 13, 2017 at 11:09 pm #1321066
    Adam
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    Oh – that’s right. I removed the DK PDF because people were complaining the “Download a PDF copy of this ticket.” button wasn’t working when their emails arrived. I can perhaps disable the plugin – feel free to activate when you are troubleshooting the problem.

    July 15, 2017 at 12:32 am #1321610
    Geoff B.
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    July 17, 2017 at 11:09 am #1322216
    Adam
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    July 17, 2017 at 10:22 pm #1322478
    Geoff B.
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    July 18, 2017 at 7:11 pm #1323013
    Adam
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    July 18, 2017 at 7:15 pm #1323015
    Adam
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    July 18, 2017 at 7:42 pm #1323021
    Adam
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    July 19, 2017 at 11:55 pm #1323703
    Geoff B.
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    July 20, 2017 at 10:34 am #1323998
    Adam
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    July 20, 2017 at 11:04 pm #1324216
    Geoff B.
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    July 23, 2017 at 8:53 pm #1325177
    Adam
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    July 25, 2017 at 11:03 pm #1326195
    Geoff B.
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    July 30, 2017 at 6:32 pm #1328213
    Adam
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    For anyone that may follow this thread in future or is having similar problems, my custom post type is incompatible with Event Tickets Plus because it shares many similar slugs – fair enough.

    Thanks Geoff,

    I am on my staging server moving my live events over from my old custom post type (non-tribe event) to a tribe event type (events calendar plus), using the “Post Type Switcher” plugin. So far so good, I can view anyone’s tickets, the only thing that doesn’t seem to be working is the QR code when printed to PDF (see attached image, ignore the black squares as I’ve put them there myself)

    I’m not 100% sure how QR codes work, but want to confirm that when I make the transition, the old QR codes that were emailed to customers previously will still work. I’m not sure this is something I can test myself, as the links that the QR codes redirect to on my staging server are different addresses than the live site.

    The QR codes are showing fine when I view the tickets, but appearing as with attached image when I view PDF ticket. I should also note that the event featured image isn’t showing on the PDF either, so hopefully not a complicated fix.

    Thanks again,

    Adam

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