Hey Krumm,
Thanks for reaching out! First off, can you confirm that you have an active license for one of our premium products? I ask because we use this Pre Sales forums to answer questions related to sales and features and our premium forums for technical support.
If you have a license, please do sign into the account your created for this site when purchasing the plugin. If you do not have a license, please feel free to purchase one to access technical support or post to our WordPress.org forum and we’d be happy to help you there on our next pass. 🙂
In the meantime, I can say that I haven’t been been able to see that same issue on my test site. I would suggest following these troubleshooting steps as a first step in order to see if there is a conflict with the theme or perhaps another installed plugin.
Thanks!
Geoff