Can no longer import events from anything other than CSV

[Kelly]

Hi – I had an issue with the event aggregator a week or so ago, with no choices being available to import (we normally use Facebook events). By deleting the plugin key, and re-adding it, we were able to activate it properly again.

This time in the import events drop down, only the CSV option is showing up, which doesn’t help us as we use Facebook events. I’ve deleted the key and re-added it, however it’s making no difference this time.

My subscription is valid until 2018 so I don’t need to repurchase either.

Any ideas how to fix this?

Thanks!

Kelly

[Shelby]

Hi Kelly,

Thanks for reaching out, and I’m happy to help out here. 🙂

This is actually linked to a set of larger issues we’re running into with Event Aggregator. I’m going to go ahead and associate your thread with the bug ticket in our system so that you’ll receive updates as we work toward resolving this. We’re focusing a lot of resources on EA right now and it’s one of our top priorities, so we appreciate your patience in this matter.

Hang in there & let me know if I can do anything to help in the meantime!

Thanks,

Shelby 🙂

[Nico]

Hi there,

Just wanted to share with you that a new maintenance release is out containing various improvements for Events Aggregator. Here’s a breakdown of what’s been released:

• Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
• Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
• Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
• Tweak – Improve Event Aggregator message regarding Facebook token expiration.
• Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
• Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
• Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

Please update The Events Calendar to the latest version, give it a few hours and let us know how things go. If you are still having troubles be sure to report back to us including system information, a detailed description of the issue (if it has changed in anyway since the original report) and steps to reproduce if possible. We are aware some setups might still need adjustments!

Thanks for the patience while we worked on these issues,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts