Can Event Tickets Plus handle all this?

[Hannu Jaatinen]

I’m building a new website for a local cruise line. They have two boat that do 6-8 trips per day during the season. I’m looking for a WordPress plugin that would allow them to sell tickets, monitor sales and check-in visitors. I have some requirements so I’d be really happy if you could answer these here or via email to [email protected]

1) Does Event Tickets Plus (ETP from now on) support WPML? The new site will be done in 6 languages and I would need to have the ticket system at least in Finnish and English. I can do the Finnish translation myself (being a professional translator).

2) Does ETP support serial tickets, i.e. could the customer sell season tickets or 5 or 10 ticket packages?

3) Is there a check-in app where someone on the boat can check-in visitors either manually or by reading their qr code/barcode?

4) Can the customer easily limit the number of tickets available for a certain cruise for example if they receive a group order by phone?

5) What type of ways there are for the customer to monitor ticket sales?

Thanks a million in advance for your answers. I’ll probably have more questions but these are the most important ones, the multilingual support being the most important.

[Cliff]

Hi, Hannu. Thanks for considering our plugin suite!

We have this information regarding translations:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)
• How to Override Plugin Language Files (custom language files on your own site)
• Customizing/Changing any bit of text (actual code snippet is at the very bottom)

Now to your specific questions:

1)

Some of our plugins’ code (not ET+ at this time) is compatible with WPML, but it’s not 100% and it’s not necessarily guaranteed to always be up-to-date, although this hopefully will get better in time as WPML’s code gets the major upgrade (next version) that’s expected. Also, it’s a pretty heavy lift for us to integrate. I wish I had a warm-fuzzy answer for you, but I’m trying to be as up-front as possible.

For the official information, please see these WPML KB references: https://theeventscalendar.com/?s=wpml&submit=Search&post_type%5B%5D=tribe-knowledgebase

2)

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5368470-ticket-bundles-multiple-event-passes

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

3)

We don’t have our own dedicated scanning app, but you can reference https://theeventscalendar.com/support/forums/topic/bulk-scanning-qr-codes-should-be-an-option-to-avoid-errors/ for a user recommendation that seems to be quite robust.

4)

Yes. We’d advise you to basically submit the order through the front-end of your own site, just like they could but you doing it for them. This way the available stock will update and your eCommerce solution will handle the taxes/fees (if any) for you like it should.

5)

Each event with tickets gets an Attendees Report. This plugin can help have more of a one-place-view-all solution, but it’s a quickie plugin, not something fully supported/guaranteed to be updated.

See https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/ for all the details of the per-event Attendees Report, which is officially supported since it’s part of ET/ET+ instead of a quickie plugin.

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You might be interested in our Bundles for discounted pricing if you’re planning to buy more than just ET+.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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